Disclaimer: Bali Food Store is not a nutrition or dietitian consultancy entity, nor a medical advise company. The material on this site either own or created by third party, is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.


By purchasing something from Bali Food Store, you engage in our “Service” and agree to the following Terms and Conditions, including additional terms and conditions and policies by hyperlink.


Privacy Policy


Please find out out here about our Privacy Policy.



Products & Prices


We monitor the market fluctuations to ensure price changes are applied on our online store at the right time without affecting our clients orders. Nevertheless it could happen that some prices would change without notice, affecting for example a wish list, that has not been processed as a purchase.

We reserve the right at any time to modify or discontinue a product without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of any product.



Product Refunds


We accept rejection of fresh products and packed products that show visible signs of damage. Conditions apply:


  • Fresh products will only be suitable for return upon receiving the order. We recommend you to check your order at this time to avoid possible problems.

  • Packed products will be suitable for return within 48 working hours after receiving the order and provided a picture as evidence of the reason of return.

At any case, and after clarification that Bali Food Store delivered an item in a different condition than expected, we will proceed to collect the item and refund via cash voucher for the same value or substitution with identical product at no cost.

Products returned should be in the same condition as in the picture used as evidence and not used afterwards, otherwise we reserve the right of not refund.



Order amendment & Cancellations


We accept changes in the orders until 6pm during working days (Mo to Sat).

Cancellations should be communicated within 30 mins after place the order to ensure a proper process.

Money refunds after cancellations will be done within 24 working hours, please note that bank and administration fees might apply.

In the event that we make a change to or cancel an order, we will notify you by contacting the e-mail or phone number provided at the time the order was made to offer you the right and best solution available.



Right of non delivery


We reserve the right to refuse any order you place with us if we notice any indication that may us think the order was not placed properly.

Please visit our page How we Deliver for more complete information about the ares in Bali where we can delivery to you.

Any order placed with a delivery address out of our delivery areas, should be confirmed via phone call with our Customer Service department.



Customer Feedback


If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, comments, or other materials, by email, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. We take no responsibility and assume no liability for any comments posted by you or any third-party.



Product Inaccuracies and typos


Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, deliveries, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).





These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services.



Governing Law


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of Indonesia.



Changes to the Terms of Service


You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.



Contact Information


Questions about the Terms of Service should be sent to us at info@balifoodstore.com.